User reviews Lexus ES 250: Reliable and convincing choice

Among the choices in the luxury sedan segment, female customers put their trust in Lexus ES. The experience of using the model from Japan did not disappoint Thanh Hoa, encapsulated by thoughtfulness and peace of mind. Thanh Hoa is a 9x businesswoman who is doing business in the field of F&B in Hanoi, owning a Lexus ES 250. It was a gift on the occasion of March 8 that her husband gave her, a means of transporting her children and traveling for daily work. Both husband and wife have agreed on this gift among many other choices in the luxury car segment, mainly because of the peace of mind that the Lexus ES 250 can bring. With the need to travel about 30-40km daily or intercity picnics every weekend, safety is the top factor that Thanh Hoa puts on top when choosing to buy a car model for herself and serve the whole family. Even in the standard version, the Lexus ES 250 is equipped with the Lexus Safety System active safety package, with advanced safety features. Thanh Hoa herself was also "saved" by her own luxury sedan once, when reversing the car at night and not observing the terrain because it was too dark. The car automatically recognized the obstacle and the deceleration brake came to a complete stop before it was likely to cause a collision. Thereby, she has more confidence in the car every time she drives it. Not only serving daily commuting, the Lexus ES 250 is also a companion for the whole family on many trips. Hoa used to drive a few hundred kilometers from Hanoi to Cuc Phuong National Park in Ninh Binh province. The trip needs to overcome many types of terrain and continuous sharp turns; but sound insulation and smooth suspension.

In addition, the peace of mind that the car brings to customers also comes from operating costs: Thanh Hoa said that she pays about 1.5 million VND per week for an average distance of 300km, of which mainly moves in the inner city. On that basis, Hoa assessed the Lexus ES 250 as a fuel-efficient model. Lexus Vietnam's after-sales policy also helps users feel trusted, especially for female car owners. The dedicated and attentive care staff, always reminding customers in advance of the maintenance schedule for convenient work arrangements. In addition, the 5-year warranty policy does not limit the rolling distance; as well as free maintenance and spare parts for the first 3 years for the ES sedan, which further strengthens customers' trust in Lexus. The proof is that not only in Vietnam but on a global scale, Lexus has always been at the top of the ranking of the most reliable car brands globally for many years in a row - surveyed by J.D. Power from customers around the globe (source). In addition to the sense of safety and trust that the car brings, the Lexus ES 250 is also an inspiration for Tsinghua every day. The businesswoman shared that she was especially interested in the charming white paint that shimmers in the sun. The exterior lines of the luxury sedan are also very sharp and impressive, suitable for a woman with a gentle personality like Hoa. The amount of equipment on the car is also highly appreciated by Hoa: the standard version of Lexus ES 250 owns a 2.5L engine block with an 8-speed automatic transmission. The power of 204 horsepower and 243 Nm of torque gives each pedal a feeling of generosity and importantly, extremely smooth. The steering wheel is smooth and gentle when navigating tight urban areas, while still providing a firm and reliable feeling when operating on roads and high altitudes

The utilities including: air conditioning system, screen and sound system for entertainment also fully meet the needs of passengers. In particular, the meticulous finishing in every interior detail, as well as the high-quality materials inside the car, contribute to improving the experience of customers who value meticulousness like Hoa. Sharing frankly about the car, a rare point that Thanh Hoa does not feel suitable, is the rather angular and masculine gear lever design. As a female user, she wishes the car was equipped with a more compact and soft electronic shifter. From the perspective of a young businesswoman, Lexus ES 250 is really a product that conquers users in all criteria. This choice brings a sense of security and trust to women. The car also makes a strong impression because of its youthful design, smooth use experience and peace of mind from the after-sales policy and customer care team in the spirit of Omotenashi.